Contact Sales Team
Whether you want to inquire about product solutions, request a demo, seek technical support, or discuss cooperation, our team will respond quickly and provide you with professional assistance.
How we respond to your needs
Leave your project background and requirements
Leave your project background and requirements
Leave your project background and requirements
Leave your project background and requirements
Frequently Asked Questions
How long will it take to receive a response after submitting an inquiry?
We aim to respond to all inquiries as quickly as possible. After receiving your project information and requirements, our team will review your request, contact you to clarify the details, and recommend a suitable EV charging solution. For urgent inquiries, you can also contact our sales team directly by phone or email.
Do you support inquiries about overseas projects?
Yes. We support EV charging projects for customers worldwide, including commercial charging, fleet charging, fuel stations, hotels, industrial parks, public charging networks, and other applications. Our team can provide project consultation, product selection, customized solutions, deployment guidance, and technical support based on local requirements and project conditions.
Can I schedule a product demo?
Yes. We can arrange a product or software platform demonstration based on your project needs. Our team can introduce the relevant charging hardware, platform functions, remote management, billing, load management, and other features, and discuss how the solution can be applied to your specific charging project. Please contact our sales team to schedule a demo.
Does technical support include assistance with API integration?
Yes. Our charging management platform provides standardized open APIs for integration with third-party systems such as ERP, property management systems, membership platforms, and financial systems. We support integration of functions including device status queries, order management, data statistics, and tariff configuration, and can provide API documentation and technical support for system integration and secondary development.
Do you support private deployment and custom development?
Yes. We support private cloud and on-premises deployment for charging operators, enterprise parks, and customers with data localization or independent operation requirements. The platform can be deployed on dedicated servers and private network environments, and we also support customized hardware and software solutions, API integration, and secondary development according to specific project requirements.
Ready to discuss your EV charging project with us?
From needs assessment to solution implementation, the ChargeLink Cloud team will provide you with efficient and professional support.